Privacy Policy — BiteCal
Effective Date: May 11, 2026 Last Updated: May 11, 2026 Developer: Steward Technologies Ltd Contact: hello@stewardtechnologies.com
1. Introduction
BiteCal (“the App”) is developed and operated by Steward Technologies Ltd (“we”, “us”, or “our”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using BiteCal, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Food logs — meals, calories, and macros you log via chat or photo
- Weight entries — weight measurements you record
- Water logs — hydration entries
- Exercise entries — physical activity you log
- Calorie and macro goals — daily targets you set
- Email address — only if you choose to create a backup account
- Display name — optional, entered during onboarding
2.2 Information Collected Automatically
- Anonymous user ID — a randomly generated identifier assigned on first launch (no name or email attached)
- App usage data — events such as food logged, paywall viewed, and subscription started, sent to Firebase Analytics for product improvement
- Device information — device type, operating system version, and app version for crash reporting
- Crash logs — anonymous error reports via Firebase Crashlytics to help us fix bugs
2.3 Information from Third-Party Services
- AI food analysis — when you use the chat or photo scan features, your text or image is sent to OpenAI’s API for processing. OpenAI processes this data under their own privacy policy. We do not store your food photos on our servers.
- Subscription data — if you subscribe, RevenueCat processes your purchase. We receive only your subscription status, not your payment details.
3. How We Use Your Information
We use the information collected to:
- Provide and operate the App’s core features (food logging, calorie tracking, weight tracking)
- Sync and back up your data across devices when you create an account
- Send you meal and hydration reminders (only with your permission)
- Improve the accuracy and performance of the App
- Respond to your support requests
- Comply with our legal obligations
4. Data Storage and Security
- Your food logs, weight entries, and goals are stored securely in Google Firebase Firestore, protected by Firebase’s industry-standard security infrastructure
- All data is transmitted over encrypted HTTPS connections
- We implement access controls so only your authenticated session can read or write your data
- We do not sell your personal data to any third party, ever
5. Data Sharing
We do not sell, rent, or trade your personal information. We share data only with the following service providers, strictly to operate the App:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Firebase | Database, authentication, analytics, crash reporting | firebase.google.com/support/privacy |
| OpenAI | AI food recognition from text and photos | openai.com/privacy |
| RevenueCat | Subscription management | revenuecat.com/privacy |
| Google Ads / Firebase Analytics | Advertising attribution and campaign optimisation | policies.google.com/privacy |
6. Food Photos and AI Processing
When you scan a meal using the camera feature, your photo is:
- Converted to a compressed format on your device
- Sent directly to OpenAI’s API for food identification
- Not stored on our servers
- Deleted from OpenAI’s systems in accordance with their data retention policy
We do not build a database of your food photos.
7. Children’s Privacy
BiteCal is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at hello@stewardtechnologies.com and we will delete it promptly.
8. Your Rights
Depending on your location, you may have the following rights:
- Access — request a copy of the data we hold about you
- Correction — update inaccurate data
- Deletion — request deletion of your account and associated data
- Portability — receive your data in a portable format
- Opt-out — disable analytics and advertising tracking in your device settings
To exercise any of these rights, email us at hello@stewardtechnologies.com. We will respond within 30 days.
9. Data Retention
- Active accounts — your data is retained as long as you use the App
- Inactive accounts — accounts with no activity for 24 months may be deleted
- Deleted accounts — upon deletion request, we remove your personal data within 30 days, except where retention is required by law
- Analytics data — anonymised, aggregated analytics data may be retained indefinitely as it cannot be linked back to you
10. Advertising and Tracking (iOS)
On iOS, BiteCal requests App Tracking Transparency (ATT) permission before enabling advertising attribution. If you decline, the App functions fully — we simply cannot attribute which ad led to your install. Your choice has no effect on the App’s features.
11. Push Notifications
BiteCal may request permission to send you push notifications for:
- Meal reminders (breakfast, lunch, dinner)
- Water reminders
- Weekly nutrition summary
You can enable or disable notifications at any time in your device’s Settings app or within the App under Settings → Reminders.
12. Health Disclaimer
BiteCal provides general nutritional information for educational and informational purposes only. Calorie and macro estimates generated by AI are approximate and may not be accurate for all foods. This App is not a substitute for professional medical or dietary advice. Always consult a qualified healthcare provider before making significant dietary changes.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this document. For significant changes, we will notify you within the App. Continued use of the App after changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Steward Technologies Ltd Email: hello@stewardtechnologies.com
We aim to respond to all privacy-related enquiries within 30 days.
This Privacy Policy was last updated on May 11, 2026.